All work is covered by a 1 year guarantee!
they're very responsive and professional, got the job done really quickly
friendly knowledgeable efficient good quality work honest helpful
Booked them to come the next day. They came within the time slot and Jack was very professional. He sorted out our shower and sink for us. Went to go & get the parts & came straight back & fitted them all quickly and efficiently. Price was reasonable & he checked with us that we were happy before going ahead with it. He cleaned up everything afterwards & left bathroom spotless. Lovely man & I would highly recommend this company. We will certainly use them again if the need arises.
Had a issue with the toilet system. Elliot was here the same day, professional and friendly, gave us 3 choice and explained eveything.
I would recommeaded and use this company again
Replied very quickly to my checkatrade query. Came round promptly, made a plan and returned 2 days later to do the job. Good communication, good price and good job done by Elliot, who was prompt, polite and tidy.
Great job and also cleaned up after the fix.
Thanks for a solid job.
Callum was brilliant , pleasant prompt , did a good job, explained everything clearly.
Excellent work carried out Elliot was professional and left the bathroom clean and tidy after what was not a nice job many thanks Eileen
Prompt response. Excellent payment and work summary links via SMS. Punctual and professional and completed within agreed timescales. 👍🏼
Very satisfied with jack the Plummer work carried out by Elliot was nothing but first class and polite and professional and neat and tidy and will not hesitate to recommend your services many thank Eileen
Ben was fantastic: knowledgable, friendly and did an amazing job. 11/10!
Elliot repaired my shower and kitchen tap very efficiently. I would definitely recommend
Having assessed the situation he explained what he would need to do, explained the costs and provided a quote. He cracked on with the work, which required total dismantling of the bowl, wooden plinth and piping before he could even think about replacing the taps. A thorough and excellent job with minimal waste (all of which was placed tidily in a black bag). The area was left clean and tidy.
I would recommend Elliott without hesitation.
Excellent communication from the moment of booking to the actual day of the works. Connor was very professional and knowledgable.
The works were carried out efficiently and promptly.
Elliot clearly laid out a couple of options and explains exactly what work was required.
Ben was absolutely brilliant, straightway found out what was wrong. Finished and the job quickly and efficiently. Would recommend Ben. Absolutely a star.
Elliot turned up on time and carried out the work in a friendly and efficient manner. He was courteous and respectful of our property throughout the process. Can highly recommend this company and we would have no hesitation in using them again should the need arise.
Fixed my leaking electric shower. The PRD in the unit had blown. Connor was great and very punctual.
Replaced part and installed new shower head/hose.
All tested and working.
I was kept very informed majority of the time. there was one miscommunication and it was reasonably remedied. I particularly like the audit trail and the report they provided which explained what had been done and recommendations.
We were extremely satisfied with Ben’s work today. He offered two solutions to our problem (a leaking outside tap) and once we had chosen our preferred option he wasted no time in getting on with the job. He carried out the work extremely efficiently and in good time. After he had finished the job he left the work area clean and tidy. We would happily use his services again or recommend him to others. Very professional.
This is the 4th time I've used the Plumber, each time Elliot has attended. Always punctual, very personable. Rates are totally transparent, jobs explained clearly.
Scrupulous in maintaining a clean working environment. I highly recommend them.
FK
Very satisfactory service. The tradesman, Connor, did a great job and was very respectful and helpful
I had to contact The Plumber as I had a leak on my toilet. I had a response straight away and Elliot who completed the works was great. Friendly, polite and I also felt completely safe with him in my home. Highly recommended
I contacted 'The Plumber' because our toilet cistern wasn't filling and The Plumber arranged an appointment. Ben arrived, correctly diagnosed the problem and gave us the option of a small fix or a better solution that would prevent a re-occurrence. While he was here, we asked about other plumbing issues we had, and arranged for him to carry out that work as well.
We found Ben to be very professional and knowledgeable with lots of experience. We were very happy with all the work he carried out and would highly recommend The Plumber to anyone.
Very big thanks to Ben and all involved!
From my first enquiry, everything was straightforward. Bookings was easy - confirmed quickly and followed up with a text 30 mi d before arrival. Very impressed with Elliot, clear and concise ‘diagnosis’ of the problem - work carried out to a very high standard, problem sorted. I would definitely recommend this company - and will willingly use them again
This was a tricky one, and Connor did his utmost to sort the problem, which he seems to have done, fingers crossed. I still might need further work, but for now the shower is working and if it stays that way it’s money well spent. He explained everything he did, gave me a quote for the procedures he carried out, and has given me details of the cost should I, in the end, need a new pump. Very professional, communicative and very tidy.
Installation of w c and sink which involved removing the old.
This job was carried on to a high standard. In fact the area was cleaner after the job was done that before. The plumber turned up on time , was friendly and polite and I would not hesitate to use them again
Excellent, friendly service. Very good communication regarding what needs to be done and why. Highly recommend
Ben was professional throughout. Discussing the root cause and all options including pros and cons. I’m very pleased with the results and am happy to recommend
Ben arrived on time, very polite , explained everything including what the issue was , how it needed to be repaired , cost , materials etc Ben collected new taps for use, installed and fixed new pipes. Left the job clean and tidy. Highly recommend.
Professional, efficient, and clearly knows his stuff. The work was done neatly and everything left tidy afterwards, which I really appreciated.
Reliable and easy to deal with. I wouldn’t hesitate to use him again or recommend him to others.
Excellent work. Conner was very clear, transparent and informative. Will certainly use him again if work arises.
Connor arrived within the agreed time. Also sent a message prior to arriving which was handy. Connor was very professional talked his way through the works also explained why the seals had broken in the 1st place. Very professional guy cleaned up afterwards and completed the work to a top standard. Would highly recommend.
Elliott gave us good advice and purchased the right boiling tap and fixed for us. Very thorough and patient with us. Recommend him and we will use him again.
He went through the process, the pricing and explained everything clearly from the start so there were no surprises.
He was conscientious while working and tried hard not to disturb us and asked about shoes in the house etc. which was above and beyond in my opinion.
I wouldn't hesitate to reccomend the company, especially Elliot and if we need a plumber again the future, this is where I would go.
Mixing valve needed changing. Ben was very attentive and careful, explaining every step of the work required. After first visit he left me a choice of ordering the piece myself, but with correct details from him. In that way I managed to have some savings. Job was finished to a great standard on the second visit.
Excellent in alll ways
10/10 service from Elliot. Incredibly professional and knowledgeable. Transparent with cost and timing from the start which was greatly appreciated. Would fully recommend to anyone looking for a plumber in the SE/Kent area. Trustworthy guys.
Had a great experience with The plumber. Clear explanations were given before the work started and after the work finished. Issue was resolved within timely manner. Would definitely recommend.
Great experience with Elliot the Plumber.
He came, reviewed the work that was needed to be done. Gave me two different options to choose from. Agreed on an option and work was completed efficiently. We happy with the result.
Elliot came and assessed the situation, gave me two different options to choose from and carried out the work in a timely manner.
I would definitely recommend and use again if needed.
Not used these people before but wouldn’t hesitate to use them in future. Ben was professional, polite and explained everything clearly and patiently. The work was completed just as described and was of a very professional standard. Wouldn’t hesitate to use them again.
Went on CheckaTrade at 7 am to look for someone to repair our electric shower, had a response from The Plumber by 8, had options to book the same day or later, booked for the afternoon, Elliot arrived as planned, identified the fault really quickly. We needed a new shower which I ordered, he collected then came back and fitted. Polite, friendly service and really happy with the work, would use again. Thank you!
This is the second time I have used The Plumber and both times I received quick and efficient responses to my enquiry. The price of the work is very good. Ben came today to fix a dripping tap which due to the location of the pipes was slightly tricker than fixing a normal tap, Ben managed to sort a way of gaining easier access to the pipes should anyone need to do so in the future. I wasn’t charged any extra for this additional work. I would use The Plumber again without hesitation and happy to recommend their service to anyone.
The plumber was professional and friendly. He made a thorough assessment of the problem and explained the options clearly. He was respectful of my home and completed the work to a high level.
This is my second time having a plumbing issue sorted with the company and once again, I’m really happy with the result. They came out within a few hours of my inquiry. Ben identified the issue immediately, talked me through the solution and fitted a permanent fix for the problem. Service was fast, neatly done and Ben was very nice. Thank you once more!
Excellent service. Great communication throughout and Elliot was very friendly, polite and carried out the work quickly and professionally. Would highly recommend.
Excellent communication, fast to repair. Would recommend
Great experience - Elliot cleared our blocked kitchen sink which had been a major annoyance for a while. He arrived exactly on time in the morning, was incredibly friendly, polite and knowledgeable. He explained the problem and everything he was going to do. He resolved the issue within the initial projected timeframe, which was not easy given our complex plumbing. Thanks Elliot! Highly recommend The Plumber
no complaints at all. work was completed to a high standard and at good speed
The Plumber assessed the situation and made recommendations on solutions, including clear costings
Ben the plumber arrived on time and wasted no time in getting to work on the broken stop cock in our kitchen. The work was carried out efficiently and was completed in good time. When asked by us Ben was also able to give us a quote for another plumbing job that we had in mind. Very impressed by Ben and would recommend him and his work.
Elliot replaced our faulty toilet cistern. He was friendly, thorough and very professional. Really pleased with the work - highly recommended.
Connor was absolutely brilliant I couldn’t ask for a better service from him and the fact he came back to make the necessary adjustments to the feet a few days after honestly brilliant company to use. This will be our go to plumbing company from now on!!!
Efficient, polite and tidy. Good quality work
On top of his technical skills, Elliot is genuinely a really nice guy with great communication throughout the whole process. We felt fully informed and confident in the work being done. If we have any plumbing issues in the future, we wouldn’t hesitate to call Elliot again.
Connor was very tidy and efficient, he explained the work that he would be carried out and was friendly and polite throughout.
Great communication. Thorough but unfortunately didn’t solve the problem
Was pleasantly surprised, once I stated my concerns - got a realistic break down of the job at hand. Really satisfied with the work, professionalism and sincerity.
Would definitely recommend Jack!
Thank you
Ben's communication on what needed to be done was great, he explained everything, was considerate throughout his visit, completed a thorough check before he left and was tidy throughout. I would definitely use them again.
Elliot was a gem an an absolute legend helping us with the radiators at our new house. Couldn’t ask for better service. Thank you
Very reliable, professional, great knowledge and good customer service. Seems a bit pricy but I haven’t required plumbing work done in a while.
Elliot the plumber was excellent. He was friendly, got on with the job and tidied up thoroughly once the work was finished. And I liked the way he removed his shoes on entering the house. First class!
plumber was running a little bit late but communication was on point and he called me to keep me updated. Explained exactly what he needed to do and then completed the job in a timely manner, whilst being clean and tidy.
Easy and hassle free booking. Connor who came to do the work from the company was excellent and honest. Kept me updated on everything he was doing and explained what the issue is and how he will fix it. Will be using them again
Fitted new tap as requested
Very helpful and friendly guy.
He did the job for my mother and was very professional. I can’t recommend him enough.
Fast, friendly and efficient. Many thanks.
Elliot was fab, he turned on up time he was polite he removed his shoes, he explained everything to me, he was informative, he went out to get my part for me was quick completed the work in great time. Would definitely use again.
Quick, efficient and reliable. Thanks so much to Ben for his help.
Highly recommend. Works completed the day after initial call out by Ben. Works were clearly explained and was incredibly easy to book and sort
Ben was punctual, polite and explained really clearly what needed to be done and the cost involved. Finished the work to a great standard and would definitely contact him for any work in the future.
Thanks Ben
Really happy with the service- was quick and easy to book, the engineer was personable and solved the issue.
Elliot was great. arrived on time explained what he will do to fix the stopcock. He also has made the whole connection neater.
Ben from Theplumber.co.uk was thorough , efficient, professional and the company responded quickly . I would definitely recommend them and use them again if required.
Elliot was excellent. He explained to me what needed to be done for the stopcock to be replaced and made the connection neater. He was very polite and cleaned after the job was done. I definitely will be using this company in the future and will recommend to my family and friends. I have attached before and after photos.
Prompt, clear explanation of intended work, thorough and tidy ,importantly everything worked well.
We’ve been using The Plumber for a year or two now. I always go straight to them when things go wrong in our Victorian house with Victorian plumbing. They’re prompt, reliable, very good communication, prices very reasonable and never had any surprises with that. Can’t fault them. Very pleasant to deal with as well, clean up after themselves etc. highly recommend.
It's always a pleasure having Elliot around to help sort out plumbing issues, which tends to creep up with our old property. We would always recommend 5 star!
Outstanding service that we booked again immediately after. Highly recommend.
Wanted to swap out one dishwasher for another. Connor was really helpful and although not an easy swap, got there eventually with a smile.
Professional, transparent, friendly with excellent communication. Will be using again
Elliott arrived on time, assessed the problem and offered two solutions with costs. Carried out the work we agreed and cleaned up afterwards. Excellent job done, he also advised about a problem with a tap. Very impressed with Elliott and with the way the 'The Plumber ' handled the whole job. Would definitely recommend this company.
Eliott did a good job, stripped out the old parts, identified new replacement parts and fitted new parts.
Connor was very prompt, courteous and got the job done efficiently. No issues with recommending this plumber to others.
Elliot was courteous and friendly and carried out the work efficiently and tidily.
Excellent service - Connor arrived on time, assessed what was needed, and checked I was OK with the work before proceeding. He also spent plenty of time afterwards checking that everything was OK before leaving. Would recommend!
Very grateful for Connor! He arrived on time, listened to the problem and fixed it within an hour or so. He did a really good job of explaining what he thought was causing the problem and what his fix would do. Would high recommend and would use them again!
Excellent experience with these guys. Very quick and easy to book with. Incredibly professional and went above and beyond. I would definitely recommend them
Excellent job done by Elliot from The Plumber. Efficient, prompt service. Elliot is polite and a clean and careful worker. Can recommend.
Sink waste leaking below, and backing up into dishwasher. Connor attended both appointments and was friendly and knowledgeable, and gave options for a fix. Would recommend.
Elliott arrived time. Was friendly and cheerful. He explained his costs and estimated the time the work would take. once agreed the job was completed within the time frame. We are very happy with the finished job. Thankyou Elliott
Very quick to respond compared to other trade professionals who were interested in the job. Had job promptly booked and completed which was good as was an emergency as I had to shut off all water to house due to severity of the leak in the stop cock. Ben who did the work completed to a very high standard and kept me informed of costs and progress every step of the way. Would 100% use again in the future as was left very impressed.
Connor arrived on time and was polite and explained everything through including a couple of options and what was the logical steps. Once agreed he carried out the work in a quick and efficient manner solving the issue and explaining what was needed as he went in a polite manner.
The plumber fitted a new concealed cistern for our en-suite toilet, after discovering a leak when replacing taps. They were on time and completed the work within 4 hours. Would recommend.
Went ahead with what needed to be done to fix the leak on showerplate with a new one which was fitted by Ben lovely guy who made sure to keep me updated with what he was doing throughout the day so that I knew what was happening. All went fine and really pleased with the service I got and will definately not hesitate to use this company again. Also thanks to Jack for answering any questions I had by text who always came back superfast and out of office hours.
🌟🌟🌟🌟🌟
Never gone through Checkatrade before but so glad I did.
Elliot came for initial meet and lovely friendly guy who ran through all available options with me clearly (also had someone with him training and rang before visit to make sure I was ok with this which I thought ws a nice touch)
Went ahead with what needed to be done to fix the leak on showerplate with a new one which was fitted by Ben lovely guy who made sure to keep me updated with what he was doing throughout the day.
Really pleased with service provided by this company and to Jack who answered all questions I had out of office hours
Elliot was really professional and did an amazing job both when he came to quote and complete the job. We will definitely use them again.
My experience from my initial contact with The Plumbers to our job completion has been excellent. Jack oversaw and answered all my many questions, excellent communication from all plumbers 👌
Connor was fantastic with the initial assessment and came on the day to instal but had to leave due to his personal family emergency 😂. So Elliot came in promptly in less than an hour to do the installation. We now have a solid, powerful shower and pump expertly installed.
Now for the first time in many years, bath time was a breeze with my son 😁. I fully recommend their services 👌. 5 Stars 🤩
Ben had fixed the water leak in the bath and applied the sealant. He explained the issues cleary and done a good job. The whole process of scheduling the work with plumber. Co. UK is quite straightforward. I have no hesitation to use their service again
My whole experience with The Plumber was excellent. Got back to me quickly after my initial enquiry, a good booking platform. Let me know when my workman would arrive, and he arrived exactly on time.
Ben, who carried out the work, was very professional and courteous, explaining every step of what was quite a long job. Did a great job and tidied away too. Will use these guys again and would recommend.
A good experience from Connor who was clear, friendly and got on with the job.
Elliott was friendly and polite. He turned up when he said he would. He assessed the problem and explained my options clearly. The price quoted was the price charged. When he had finished, Elliott ran through the work that had been carried out and checked that I was happy.
Ben the Plumber promptly established the cause of a buzzing sound and recommended the replacement of a faulty bath tap.
The whole job was completed at high standard and I would definitely consider using their plumbing services in the future.
Excellent service all round.
Our engineer Connor fixed our leaking toilet and was amazing! Clean and tidy.
Highly recommend this company. Thank you again. Really appreciate your help.
Definitely will use this company in future!
Thank you.
Ben the Plumber is such a kind man who easily helped me with the installation of my new shower hose!! The job was very cheap (it only costed me £49 for under 30 minutes)!! Very friendly and easy to talk to. Thanks to him, I am now able to shower again!! Thanks again for your time and service!!
Ben the plumber fantastic very helpful and very understandable clean tidy and very satisfying job
Ben was very friendly and knowledgeable. He wanted to help and fix the issue straight away.
Although a wider issue with connecting buildings and flats he came up with solutions and looked at all areas of the issue. Trying to find the main cause he went above and beyond to fix the leak.
Thinking of the customer first he always consulted with me on whether I was happy with what he would do. Just a general delight to meet and could tell wanted to help and appease the customer.
Although came for an initial job he helped with many other things which materialised. Would thoroughly recommend.
Elliot and Ted were exceptional - they were professional, personable, kind and considerate; they were punctual and executed the job well - Elliot also kindly took the time to explain the fixes and parts and how things should work. Top class job
Excellent work, easy to book and reliable staff.
Superb work and care and attention to detail.
I booked Ben (1) and he did brilliant work and helped with finishing after the job, going above and beyond. Very happy with his service and excellent work. Very polite and professional, excellent workmanship. Knows plumbing very well, you can see he has been very well trained! Very smart lad and nice to talk with, excellent all round.
Jack is easy to book with and runs an excellent company, very pleased I found his company and will definitely use them again for every plumbing job needed.
Rating this company a full 5 stars for excellent communications, superb quality of work and brilliantly easy to use and book with. Best plumbing company I have ever used in London!
Ben was highly professional, knowledgeable, offering know how and tips all way through. Unfortunately we had a leak and our flat was renovated badly back in the day by the previous owner and has been causing problems in the last few years...As a result we had 3 different plumbers and can honestly say The Plumber with Ben has been truly the best.
Don't be deceived by his young looks! Ben responded and operated like someone who has been in the trade for decades (and even better). He offered advice, took us through the options patiently and offered advice all along, completing the job in the highest standard.
I am already sharing The Plumber's contacts to all my friends.
I could not been any happier with the service.
Keep it up chaps!
He carried the work task diligently.
Thank you!
Reliable, trustworthy and efficient
Today he sorted a blockage and fitted a new toilet and pipework after it flooded .
2 weeks ago Jack assessed a leak in the cold water pipes in my kitchen which Elliot replaced . Both Jack and Elliot were prompt , polite , thorough , informative, hard working and tidied up after themselves . We were happy with both jobs and would definately use them again , highly recommend The Plumber ltd !
Polite, friendly and extremely efficient. Highly recommended
Your Local Plumber
We serve the local community with professional plumbing services. Our established presence with over 800 customer reviews. We are also approved by CheckaTrade and TrustaTrader.
We operate an online booking system with fixed appointments available between 8:00 AM and 4:00 PM, Monday through Friday. We offer transparent communication through our professional SMS update service, ensuring clients remain informed throughout their service experience.
Enquiry
Response Time: 3 minutes
(via text message)
Your Local Plumber
We serve the local community with professional plumbing services. Our established presence with over 800 customer reviews. We are also approved by CheckaTrade and TrustaTrader.
We operate an online booking system with fixed appointments available between 8:00 AM and 4:00 PM, Monday through Friday. We offer transparent communication through our professional SMS update service, ensuring clients remain informed throughout their service experience.
We reinforce our dedication to our service with a comprehensive one-year guarantee, while offering convenient card payment options.
Enquiry
Response Time: 3 minutes
(via text message)
